Summit Utilities cleared by Arkansas regulators over billing errors

Common Billing Mistakes - PEI


State regulators in Arkansas recently announced Summit Utilities Inc. has been given a clean bill of health over billing errors an customer service problems that prompted an investigation.

The Arkansas Public Service Commission said, however, it will continue to monitor the gas utility for the next two years as a preventive measure. The investigation found that Summit dealt with “hundreds of thousands” of billing errors but no violations of Public Service Commission rules were discovered.

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