OG and E is warning about another scam, one in which a man posed as a utility worker visiting the homes of customers to collect past due bill payments.
“The company wants its customers to know it does not send representatives out to customers’ homes to collect payments,” said Kathleen O’Shea, a spokeswoman for OG&E. “We mail two separate notices prior to disconnecting electric service–a 10-day notice and a 48-hour notice.”
She said the notices explain the reason for the disconnection, the total amount past due and the date when the service might be disconnected if payment arrangements have not been made.
“We do call the customer with a 48-hour notice and again the day before the service disconnection,. We do not send representatives out to collect payments,” explained O’Shea.
The utility cautioned customers to be wary of anyone asking for payments, either through calling and requesting credit card information or visiting in person to collect payments.
“Reputable companies do not operate in this manner,” said O’Shea.